Crystal began her career in home health care and then later transitioned into long term care. Her past positions held include: staff nurse, Charge Nurse/Unit Manager, MDS Coordinator, Director of Nursing and Assisted Living Administrator. Crystal has multi-facility experience in the long term care industry. Her various positions have allowed her the opportunity to be involved with many facilities including the start up of both a large assisted living community and continuing care retirement community (CCRC). Crystal has also worked as an expert witness/legal nurse consultant for the past eight years.

Crystal is highly involved with many local and national organizations and affiliations. Most specifically the Alzheimer's Association where she is a certified Alzheimer's/Dementia educator and a team captain for their annual Memory Walk. Crystal is also involved with the Assisted Living Federation of America and the Association of Services and Homes for the Aging.

Her knowledge and experience in a variety of positions in the long term care industry assists her in thoroughly understanding client needs and the consultant skills, thereby ensuring consistent and predictable results for all client assignments.